Real client experience / 2024–2025

Leadership mentorship learning pathways

Coordinated facilitator, mentor and mentee experiences into a repeatable program.

eLearningVideo / VILTPerformance support
PROJECT STATUS
Client work

Senior Instructional Systems Designer

PacificSource Health Plans · 2024–2025
01 / BUSINESS OR LEARNING CHALLENGE

Start with the problem.

Give participants in a mentorship program clear, repeatable learning paths and supporting resources.

02 / DESIGN APPROACH

Choose the right experience.

Designed distinct mentor and mentee pathways with cohort resources, webinar content, workbooks and facilitator support materials.

03 / PROJECT PREVIEW

Look inside the thinking.

LEARNING DESIGN / CONCEPTUAL PREVIEW◌ ◌ ◌
PacificSource Health Plans

Leadership mentorship learning pathways

Coordinated facilitator, mentor and mentee experiences into a repeatable program.

01Business need
→
02Learning experience
→
03Practice & support

Conceptual pathway preview, not a client screenshot. No private or proprietary material is reproduced here.

04 / RESULTS & LEARNINGS

Evidence, not invention.

✦

Multi-track learning resources developed; no verified participant or performance outcomes are published.

HOW THE WORK CAME TOGETHER

From business need to usable experience.

An evidence-based overview. Where formal measurements or historical details are unavailable, that limitation is stated instead of filling in the gaps.

01

Business problem & context

Give participants in a mentorship program clear, repeatable learning paths and supporting resources.

02

Discovery & needs analysis

A separately documented discovery or needs-analysis method is not available for this example.

03

Audience & performance gaps

Audience and performance gaps are described in the project context where available; detailed learner analysis was not retained.

04

Learning or technology solution

Designed distinct mentor and mentee pathways with cohort resources, webinar content, workbooks and facilitator support materials.

05

Design & development approach

See the work sequence and original project rationale in the accompanying case-study narrative.

06

Tools & implementation

Refer to the tools, systems and roles identified in the project overview; no undocumented system ownership is implied.

07

Outcomes & lessons learned

Multi-track learning resources developed; no verified participant or performance outcomes are published.