Business problem & context
Produce accurate, accessible training for complex clinical and operational systems while exploring practical AI production workflows.
Real client experience / 2025–2026
Federal healthcare learning & AI-assisted production
Building clinical, cybersecurity and workflow learning with careful review and accessibility considerations.
eLearningVideo / VILTAccessibilityPerformance support
PROJECT STATUS
Client work
Senior Instructional Systems Designer
Defense Health Agency (DoD) · 2025–202601 / BUSINESS OR LEARNING CHALLENGE
Start with the problem.
Produce accurate, accessible training for complex clinical and operational systems while exploring practical AI production workflows.
02 / DESIGN APPROACH
Choose the right experience.
Built learning for clinical systems, cybersecurity and other operational needs, worked with physicians and IT, piloted low-cost AI tools and coached colleagues with human review.
03 / PROJECT PREVIEW
Look inside the thinking.
LEARNING DESIGN / CONCEPTUAL PREVIEW◌ ◌ ◌
Defense Health Agency (DoD)
Federal healthcare learning & AI-assisted production
Building clinical, cybersecurity and workflow learning with careful review and accessibility considerations.
01Business need
→02Learning experience
→03Practice & support
Conceptual course-map preview, not a DoD system screenshot. No private or proprietary material is reproduced here.
04 / RESULTS & LEARNINGS
Evidence, not invention.
Estimated time savings from AI-assisted production were ~50% for my own work and ~25% for colleagues. These are estimates, not controlled productivity measurements.
HOW THE WORK CAME TOGETHER
From business need to usable experience.
An evidence-based overview. Where formal measurements or historical details are unavailable, that limitation is stated instead of filling in the gaps.
Discovery & needs analysis
A separately documented discovery or needs-analysis method is not available for this example.
Audience & performance gaps
Audience and performance gaps are described in the project context where available; detailed learner analysis was not retained.
Learning or technology solution
Built learning for clinical systems, cybersecurity and other operational needs, worked with physicians and IT, piloted low-cost AI tools and coached colleagues with human review.
Design & development approach
See the work sequence and original project rationale in the accompanying case-study narrative.
Tools & implementation
Refer to the tools, systems and roles identified in the project overview; no undocumented system ownership is implied.
Outcomes & lessons learned
Estimated time savings from AI-assisted production were ~50% for my own work and ~25% for colleagues. These are estimates, not controlled productivity measurements.